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White Rocks N.Ireland

Terms

Our service is provided to our customers subject to the conditions outlined below. Upon browsing our website or purchasing a timepiece from us from any platform, you have impliedly agreed to accept all of our terms and conditions which will govern the transaction between us. These terms and conditions of sale are available to read again at the point of checkout. If you have any questions, please get in touch.

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Authenticity

All timepieces sold by North Coast Watches (also referred to in these terms as 'NCW', 'we', 'our' or 'us') come authenticity guaranteed. This authenticity guarantee is protected under warranty for our customers. Authentic refers to an undisputed origin of the watch, not a copy or replica. Due to the nature of used timepieces, some commonly replaced parts, such as the strap, bracelet, crystal, spring bars, or screws may be aftermarket and do not affect authenticity.

Product Descriptions

Detailed information specific to each watch will be provided within the product description of timepieces. All information will be as accurate and detailed as possible. In the improbable situation that you believe your timepiece does not match its description, please contact us immediately.

Inspection Period

Any purchase made from North Coast Watches is supplemented by an initial inspection period of 7 days (upon delivery) conferred to the purchaser in which there is a no questions asked returns policy, conditional on the remainder of the terms and conditions being complied with. For a return to be accepted as valid within the initial inspection period, the watch must be returned in a condition which is identical to that which was originally received by the purchaser. All contents, associated papers, booklets and tags sold with the watch must be present. In the sale of an unworn watch (as specified within its sale description) or watch sold with case stickers, the watch must be returned with all stickers remaining attached and unremoved for the return to be accepted as valid within the initial inspection period. NCW retain complete discretion of re-inspecting timepieces for refund eligibility. Except in the case of the watch demonstrating fault, the purchaser will be responsible for the shipping liability and costs incurred in returning the watch within this initial inspection period (including the handling of customs in applicable). If the watch is deemed eligible for refund upon our inspection, the original purchase price, less outward shipping charges will be refunded to the purchaser. If the watch is purchased following an in-person viewing the initial inspection period will not apply, notwithstanding whether the watch is purchased online or in person. In the case of a sale where the buyer has requested polishing of the watch they have purchased, the watch will become non-returnable due to the watch having changed following polishing by direction of the purchaser. The re-inspection process and refund of a watch being returned is endeavoured to be completed with 14 working days. In the case of a returned item not eligible for refund, the owner of the watch will be liable for return shipping charge.  If a purchase has been made on another ecommerce platform (any other than www.northcoastwatches.co.uk) their own (ecommerce or other purchasing platform) policy regarding returns and eligibility for such will stand over that purchase and cannot be handled directly by NCW -  please see the terms and conditions and policies made available on any other ecommerce platform, including our own specific to the given ecommerce platform terms and condition which will govern the transaction made on that given ecommerce platform.

 

Warranties

The Warranty provided from North Coast Watches (expressed as NCW in the warranty information) extends to cover the authenticity and the correct functioning of the timepiece for a period of 3 months (90 days) from the date of purchase. The North Coast Watches warranty will be voided in respect of accidental damage sustained to the timepiece or in the event of third-party involvement. The North Coast Watches warranty exclusively applies to the original purchaser of the watch from NCW and will be invalid to subsequent owners, NCW retains complete discretion over this assessment or reason to believe otherwise. All warranty claims must involve the return of the timepiece to North Coast Watches who maintain absolute discretion in respect of this returns policy. In the case that a warranty claim is made, the warranty will not be reinstated. In the case of a returned item not eligible for a warranty claim, the owner of the watch will be liable for return shipping charge. In the case of a warranty claim being made on a watch purchased on another ecommerce platform (any other than www.northcoastwatches.co.uk) their own policy regarding returns and eligibility for such will stand over that purchase and as such, the warranty term offered in this case is that of the length of the returns policy set by the ecommerce site or platform where the purchase was made – the warranty offered in this circumstance is ‘NCW’ (see below) with altered valid term for claim in line with the returns policy of the given purchasing platform.

 

NCW - The 3 months (90 days from date of purchase) warranty provided by NCW stands to ensure the correct functioning of your timepiece for the warranty period. The NCW warranty extends to ensure authenticity of your timepiece. Correct functionality is in respect to the running ability of the watches movement. While we ensure all timepieces are running well and have service intervention as needed, time keeping accuracy, power reserves and waterproofing are not covered in this warranty. The North Coast Watches Warranty will be voided in respect of accidental damage sustained to the timepiece or in the event of third-party involvement. This warranty stands for 3 months from the date of purchase. The Warranty does not cover anything further than stated. A warranty claim will stand to re-establish the running ability of the watch.

 

Manufacturer/Service Warranty: This implies that the watch is either under it's original warranty term given at time of it's original purchase, or the watch has received a further warranty covering the correct functioning of the timepiece following a service. All watches sold with this warranty arrangement come supplied with their warranty paperwork. This warranty lies directly between the purchaser and the manufacturer/service provider. This warranty will be noted as ‘manufacture’ or ‘service’ under warranty information. In this case, NCW will have no part to play in the warranty of your watch, returning or handling of any claim of your timepiece, regardless of the purchasing platform.

 

Shipping

All timepieces will be shipped from North Coast Watches in Northern Ireland to the purchasers expressed delivery address using a signed for service. The purchaser will be obligated to cover any due import taxes, duties, fees or associated costs regarding the delivery of the watch. Notwithstanding the return of faulty timepieces, all
costs and liabilities concerning the return of the watch will be the responsibility of the purchaser, until the watch has been received by North Coast Watches. In respect of the return of faulty timepieces covered by the North Coast Watches 3 month warranty, North Coast Watches will assume responsibility for all costs and liabilities incurred in the return of the watch – this will be arranged prior to return between NCW and the customer. In the case of a returned item not eligible for refund or warranty claim, the owner of the watch will be liable for return shipping charge.

Contact

North Coast Watches take the upmost of pride in the service we offer and aim to deliver a flawless experience to every single customer. In order to ensure our customers receive a faultless service, we encourage you to contact us if you have any questions. We are most easily reached at our email:
northcoastwatches@gmail.com

Viewings are strictly by appointment only. 

Disclaimer

North Coast Watches are not affiliated with any of the manufacturers or boutiques which produce the timepieces sold on our website.

Copyright

Details included on this site, such as text, graphics, logos, images, clips, digital downloads, data compilations, and software, is the property of North Coast Watches and is protected by international copyright laws.

Licencing

North Coast Watches grants customers with a limited license to access and make personal use of the website. Our website may not be used for purposes outside of this which have not been consented to by North Coast Watches.

Selling Your Watch & Sourcing Service

Terms regarding these services will be released to the customer prior to contract in these circumstances.

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